Update by user May 17
Original review posted by user May 17
Among many other things, I noticed today that my master bed had only one support under it. There were three others that the unloading crew did not set up.
I had to take a very heavy mattress and box spring off of my bed to be sure that the bed did not collapse. I hope that what I did was enough to keep the bed from falling apart. I cannot say enough negative things about this move. American Van Lines should screen their subcontractors more carefully.
This was the worst experience of my life.
I am still waiting to hear about any compensation for the pain and suffering that I experienced waiting for my furniture and arguing with the unload crew who insisted on cash, when I had an agreement with American Van Lines for a credit card payment. What a disaster!
Product or Service Mentioned: American Van Lines Moving Service.
Reason of review: Bad quality.