AMERICAN VAN LINES, (under multiple names & addresses) is actually a BROKER SERVICE, not a moving company! They "baited" with low rates & great promises, then UNKNOWINGLY, "switched" us by hiring a HORRIBLE moving company that cost us $1,000's of dollars more, plus losses & damages!...a NIGHTMARE that can not be described! For one, the truck NEVER showed up!
AVL REFUSED TO HELP US! THE AVL CONTRACT MEANS NOTHING! All AVL wants is YOUR MONEY!
PEOPLE, DO NOT USE AMERICAN VAN LINES or any other company names they have!
ALL complaints about AVL are similar since that is how they operate!
Any positive comments are from AVL!